Privacy Policy
rivacy Policy
Last updated: January 2026
Utus AI (“Utus AI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our AI-powered services.
1. Who We Are
Business Name: Utus AI
Website: https://utus.co.uk
Jurisdiction: United Kingdom
Contact Email: [email protected]
2. Information We Collect
We may collect the following types of personal and technical information:
Personal Information
Name
Email address
Phone number
Technical & Usage Data
IP address
Cookies and similar tracking technologies
Browser and device information
Website usage and analytics data
User-Provided Content
Information submitted through forms, chat interfaces, or AI interactions
We collect data from both website visitors and clients/customers.
3. How We Use Your Information
We use your information for the following purposes:
Providing and operating our AI-powered services
Improving and optimizing our services and workflows
Customer support and communications
Marketing and promotional activities
Analytics and performance monitoring
Legal, regulatory, and compliance obligations
4. AI Data Handling
Utus AI provides AI-enabled services using third-party AI technologies.
User data is NOT used to train AI models
Data is processed only to deliver the requested services
We do not engage in automated decision-making that produces legal or similarly significant effects on users
Where possible, data is handled in a minimized and secure manner.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Enhance user experience
You can manage or disable cookies through your browser settings.
6. Third-Party Services
We may share data with trusted third-party service providers solely to operate our business and services, including:
AI Services: OpenAI
CRM & Marketing Platforms: GoHighLevel
Communications: Twilio
These providers process data according to their own privacy policies and applicable laws. We may update or add providers as our services evolve.
7. Data Retention
We retain personal data in accordance with the retention policies of our service providers (including GoHighLevel) and only for as long as necessary to:
Provide services
Meet legal and compliance requirements
Resolve disputes
Enforce agreements
8. Data Security
We take reasonable and appropriate security measures to protect your data, including:
Encryption of data where applicable
Secure systems and infrastructure
Restricted access to authorized personnel
Despite these measures, no method of transmission or storage is completely secure.
9. International Data Transfers
We do not intentionally transfer personal data internationally.
However, some third-party providers may process data outside the UK or EEA under appropriate safeguards.
10. Your Data Protection Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Opt out of marketing communications
To exercise your rights, please contact us using the details below.
11. Children’s Privacy
Our services are not intended for individuals under the age of 15. We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Privacy Contact: Stephen, CEO
Email: [email protected]